Terms & Conditions

Important notice: Please read carefully before buying training courses or accessing or downloading any training materials from this website.

This is a legal agreement between you (Licensee or you) and [MU DOT MY PLT of 24-1 Jalan USJ 1/1B, 47620 Subang Jaya Selangor] (Licensor or we) for your purchase of our training courses, training materials or any services offered. (“Training Courses” and “Training Materials” and “Services” respectively), which includes printed materials and online documentation (Documentation).

By clicking on the “purchase” button on our training page, you agree to these terms which will bind you and (if you are an employer) your employees. If you do not agree to these terms, we shall not sell Training, Training Materials or Services to you and you must discontinue the purchasing process now.

1. THE SALE

The purchase of Training Courses and Training Materials are subject to the following:

-the prices set out for the relevant product on our website; and

  • the purchase of the Training Courses and Training Materials includes the granting of a non exclusive, non-transferable licence to use the Training Materials and the Documentation on the terms of such licence, which are set out in the following clause.
  • Method of Delivery for Training Courses: once your registration for a Training Course has been successfully processed, you will receive an email confirming your seat, name of the course, course timing, and location of delivery.

2. TRANSFERS AND CANCELLATION OF TRAINING COURSES

Delegates may transfer their registration for one course to another course up to 7 working days prior to the original course date. Once a delegate has transferred no refunds can be made for the cancellation of either course. Only one transfer by any delegate may be made.

If you cancel a Training Course: – all cancellations must be made no later than 21 working days before the start of relevant Training Course. We will only accept cancellations that are made in writing. If a delegate fails to attend a Training Course, or a cancellation is sought within the 21 working days prior to the start of such course, full payment will be required.

Refund Policy: if the refund is approved by the Licensor, it will be made through the original mode of payment only. No refunds shall be given for the cancellation of Distance Learning, Blended Learning and Elearning courses no matter when cancellation is notified to us.

If we cancel a Training Course, or change course content: – we reserve the right to cancel a Training Course at any time, without incurring any additional liability to the Licensor or any delegate. In such circumstances, we will offer alternative dates, a full refund or a credit note.

3. CONFIDENTIALITY

3.1 With regard to any materials that the Licensee may produce to the Licensor during a Training Course pursuant to the curriculum of that Training Course (the “Projects”), The Licensor shall:

  • keep confidential all know-how, including commercial and financial information, that is of a confidential nature, disclosed by the Licensee to the Licensor in a Project;
  • not publish Projects without the express prior written consent of the Licensee; and
  • disclose know-how, and any other confidential information in Projects, only to those persons necessary for the purposes of the relevant Training Course and only to the extent necessary for the proper performance of their duties.

3.2 The Licensor shall procure that the obligations in clause 3.1 are observed by its employees, officers and agents.

3.3 The Licensor shall notify the Licensee immediately if it becomes aware of any disclosure in breach of the obligations in this clause 3. At the request of the Licensee, the Licensor will take all such steps as are necessary to prevent further disclosure.

3.4 The provisions of this clause 3 shall be deemed effective from the date first presentation of a Project was made to the Licensor and shall remain in full force and effect for 10 years from that date.